Five Star Experience
Guest satisfaction is our top priority at Plate. We are dedicated to delivering 5-Star hospitality, ensuring the highest quality of food and service for each guest. The leadership team and hospitality staff at Plate are unwavering in their commitment to resolving any issues or concerns that fall short of our 5-Star service standard.
Our Assurance
Following a reasonable period for our management to address and resolve any concerns, Plate guarantees to cover the entire bill (excluding alcohol sales) for parties that experience service below the 5-Star level. Should you have any questions or concerns, please reach out to a member of Plate's management team for assistance.